DevOps is rapidly becoming a standard for software development in the technology industry. Companies in a variety of business sectors leverage the framework to deliver applications, enhancements, and bug fixes at a faster rate.
Metrics play an important role in helping organizations fine tune their processes to ensure they are receiving an acceptable return on investment. Let’s take a closer analysis at what metrics are most valuable when tracking the efficacy of a DevOps implementation, along with a quick look at the future prospects of this organizational tool growing in popularity.
Finding the Right Metrics to track DevOps
When analyzing the effectiveness of any DevOps implementation, it is important to focus on only a few pieces of information – no more than 10. Of course, choosing those metrics that are actually able to be measured is essential. Include the tracking of various aspects of your organization – from the speed of code implementation to customer satisfaction. For example, the MIT Center for Information Systems Research (CISR) notes that digital transformation projects – like DevOps – primarily focus on improving operational efficiency and the customer experience.
Ultimately, tying any DevOps metric to a related business outcome offers the most value. The CEO may not care about boosting the number of lines of code in each deployment but likely will if that higher number translates into more online sales. Other key metrics include the number of customers willing to recommend a company’s services to their friends – known as the Net Promoter Score, the percentage of failed system deployments, and the level of collaboration amongst your IT staff.
Future Prospects for DevOps
There’s no doubt DevOps is continuing to grow in relevance across the technology world. Lucas A. Welch, a director at Chef, a code-based server management tool used in many DevOps implementations, predicts further growth. “DevOps will make major strides from being a niche operating model to simply ‘the way things are done’ in modern IT,” said Welch.
As with most leading-edge technology innovations – see the Internet of Things – security issues tend to arise soon after deployment. Reuven Harrison, CTO and co-founder of Tufin, feels this will force future organizations to pay close attention to security when implementing DevOps. The prediction is shared by Aruna Ravichandran, VP of DevOps Solution Marketing and Management at CA Technologies who forecasts a unification of development, security, and operations into something she calls “DevSecOps.”
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