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We are a well funded, rapidly growing fintech firm that still embodies a small start-up culture. You will still be in the early stages and have a hand in maturing and developing our globally used platform.  As the Office Operations Manager, you will perform a hybrid role from overseeing recruitment process and onboarding new employees,  to managing the office location, to working with the leadership team on reporting on Key Performance Indicators.  

KEY RESPONSIBILITIES: 
Recruitment and Onboarding of employees 

  • Possess knowledge of our product and services 
  • Identify and interview candidates who meet job criteria 
  • Assist HR in hiring and onboarding of resources
  • If required, work with 3rd party recruiters 

Operations Analyst 

  • Gather data required to report on our key performance indicators
  • Working with the Leadership team, assist in the production of monthly KPI and SLA reports
  • Assist in Finance functions such as expense reimbursement, liaising with local accountants and support the payroll process  

Management of the office 

  • Coordinate and oversee administrative duties in the office 
  • Ensure that the office operates efficiently and smoothly
  • Greet visitors and manage office supplies
  • Reconcile Credit card expense reports if needed 
  • Assist with office expansion/ build out projects

REQUIREMENTS 

  • Bachelor’s degree in business administration, communications, or in a related field. 
  • High energy person who can multi-task across activities 
  • Highly organized and with excellent attention to detail 
  • Self Directed with the ability to prioritize effectively and efficiently
  • Excellent communication skills and the ability to anticipate the needs of employees and clients 
  • Should possess strong problem solving skills and the ability to make sound decisions 
  • Knowledge of tools such as Google Sheets or MSFT Excel
  • 5 days onsite in office (128 Belt) 

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