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We are a well funded, rapidly growing fintech firm that still embodies a small start-up culture. You will still be in the early stages and have a hand in maturing and developing our globally used platform.  As the Office Operations Manager, you will perform a hybrid role from overseeing recruitment process and onboarding new employees,  to managing the office location, to working with the leadership team on reporting on Key Performance Indicators.  

Recruitment and Onboarding of employees 

  • Possess knowledge of our product and services 
  • Identify and interview candidates who meet job criteria 
  • Assist HR in hiring and onboarding of resources
  • If required, work with 3rd party recruiters 

Operations Analyst 

  • Gather data required to report on our key performance indicators
  • Working with the Leadership team, assist in the production of monthly KPI and SLA reports
  • Assist in Finance functions such as expense reimbursement, liaising with local accountants and support the payroll process  

Management of the office 

  • Coordinate and oversee administrative duties in the office 
  • Ensure that the office operates efficiently and smoothly
  • Greet visitors and manage office supplies
  • Reconcile Credit card expense reports if needed 
  • Assist with office expansion/ build out projects


  • Bachelor’s degree in business administration, communications, or in a related field. 
  • High energy person who can multi-task across activities 
  • Highly organized and with excellent attention to detail 
  • Self Directed with the ability to prioritize effectively and efficiently
  • Excellent communication skills and the ability to anticipate the needs of employees and clients 
  • Should possess strong problem solving skills and the ability to make sound decisions 
  • Knowledge of tools such as Google Sheets or MSFT Excel
  • 5 days onsite in office (128 Belt)